Refund & Cancellation Policy

At Loraxle (operated by Anoshaya LLP), customer satisfaction is our priority. Please read our refund and cancellation policy carefully before making a purchase.

Order Cancellation

Orders may be cancelled within 24 hours of placement, provided the item has not already been shipped. To cancel, email us at hello@loraxle.in with your order number.

Returns

We accept returns within 7 days of delivery. The product must be unused, with all original tags attached, and in the same condition as received. To initiate a return, contact us with your order number and reason for return.

Refunds

• Refunds are processed within 7–10 business days after we receive and inspect the returned product.
• The refund will be credited to the original payment method (card, UPI, net banking, etc.).
• Shipping charges are non-refundable.
• If the product is received damaged or defective, we will provide a full refund or replacement at no additional cost.

Non-Returnable Items

Products that have been worn, washed, damaged by the customer, or are missing original tags are not eligible for return or refund.

Contact

For any refund or cancellation queries, reach out to us:
Email: hello@loraxle.in
Anoshaya LLP, Bangalore, Karnataka, India